The Opt-Out Promise

At ScanBooks, we respect your communication preferences. You have the option to opt-out of receiving further communications from us at any time. Whether you prefer not to receive text messages or emails, we make it easy for you to manage your preferences.

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How to Opt-Out:

• Text Messages: Reply "STOP" to any text message you receive from us to stop receiving further texts.

• Emails: Click the "Unsubscribe" link at the bottom of any email to remove yourself from our mailing list.

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We are committed to ensuring that you only receive the communications you want. If you have any issues with opting out, please contact our support team, and we'll be happy to assist you.

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Opt-In Verbal Commitment Example:

When scheduling an appointment at a radiology clinic, a scheduling staff member will ask you for your communication preferences. For example:

“To ensure you receive important updates and reminders about your appointment, may we have your consent to send you text messages or emails? You can opt-out at any time if you change your mind.”

With this approach, we ensure that you are fully informed and have agreed to receive communications in the way that suits you best. Your preferences matter to us, and we’re here to make your experience as seamless as possible.